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The ASSOCIATION Builders Team

Connie W. Long

Connie Long has more than 26 years of direct association management experience in addition to two years in marketing and public relations. Among the services Connie provides for her clients are membership database management, event planning and management, membership development, communications (writing and presentations), strategic planning, and general management services. Serving as an Association Administrator for multiple Association Builders clients, Connie works on general administration, event management, financial management, professional development management, public policy oversight, membership retention and recruitment, and communications services. She has served in multiple roles from Account Executive to Vice President of Organizational Development for the Hampton Roads Chamber of Commerce and has worked in marketing and public relations for an advertising agency as well as a residential real estate firm. Connie received a BS degree in Communications with a Public Relations Concentration and a minor in Marketing from Virginia Tech.

Jeanne L. Ali 

Jeanne Ali has worked for Association Builders since October 2011. She has more than fourteen years of professional administrative assistant experience with a background in implementing and managing non-profit community booster clubs and volunteer board infrastructures. Jeanne is an expert user of all MS Office applications providing membership database management, event planning and execution, communications and website development and upkeep. She also provides general administration and financial management for other clients. Jeanne is USN retired and received 20 years of IT professional education and training serving in the US Navy.


Linda Miller Brunick

Linda Miller Brunick has more than 18 years of association management experience with Association Builders. Her responsibilities include marketing and mass email graphic design; newsletter design; magazine design and coordination; copy editing; web design; communication and client relationship management; and general administrative services. She is proficient in MS Office Suite, including Publisher and Excel. Linda brings experience through volunteer work with non-profit, local PTAs, holding the positions of Treasurer, Volunteer Coordinator and Newsletter Editor. Prior to working at AB, Linda worked at Tele-Video Productions as an Associate Producer, and as a Legislative Aide. Linda attended Old Dominion University, where she studied Business Marketing. 

Kathy Higgins

Kathy comes to Association Builders with over 20 years experience within member based non-profit organizations. Kathy specializes in membership retention, programming, and communications. 

In addition, she also has extensive knowledge in social media engagement, creating diverse and inclusive work spaces and event planning.  Kathy is passionate about enhancing the overall member experience. 

Teri Ingram

Teri Ingram has 20+ years of on the job experience with payroll and finances as well as experience with Office and financial related software. Teri has worked in payroll capacities for Morale Welfare and Recreation at NAS Oceana; Map Mobile Communications/Smartbeep Beeper Company; and Virginia Beach City Public Schools (Payroll Department and Office of Student Activities Office. Teri also serves as the bookkeeper for several Virginia High School League District and Regional associations and conferences. She has always enjoyed working with numbers and has made a career in doing so.

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Nannette S. Thompson

Nannette Thompson has more than 10 years of experience as an Administrative Assistant with office experience in both profit and not-for-profit organizations. While working in property management as an office manager she gained an adept knowledge of selling and customer service skills; as well as building relationships with residents, prospective residents, vendors and clients. As an Executive Administrative Assistant in a local non-profit, Nannette assisted the Executive Director with job assignments for a nineteen-member staff. She represented and collaborated for LINK at the Peninsula Community’s Task Force meetings comprised of executives and built community confidence and awareness in addition to managing various LINK programs and services. Nannette has an excellent knowledge of several accounting programs and Microsoft Office. She attended Tidewater Technical College.

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Michelle Trent

Michelle Trent has more than 25 years of experience in the areas of executive search, career consulting, customer service, and relationship management. She has been with Association Builders since March 2019.  Her responsibilities include client relationship management, event planning, promotion, and implementation, database management, website maintenance, and general administrative services.  She is proficient in MS Office Suite, Excel, Constant Contact, and Quickbooks.  Michelle’s experience working with several start up companies, has enabled her to multitask, and assume the roles needed to get the job done.  She has volunteered on her HOA Board, serving as President for 9 years, and lead numerous Navy Spouse support organizations for more than 20 years.  Prior to AB, Michelle worked for Lifenet Health,, Right Management, and Technology Consultants.  She graduated with a BS in Marketing, and a minor in Psychology from The College of New Jersey.

Erica Trout

Erica Trout has worked with state and regional associations for the past 17 years; assisting their boards, committees and members with every facet of the organization including membership, events, grants, accounting, legislation, communications and outreach. Prior to her work in association management, she worked in Public Affairs for a recycling authority, was a Brand Marketing Manager for a pet product company and was an Account Executive at an advertising agency. Her experience organizing marketing and advertising campaigns allows her to manage multiple projects and various stakeholders simultaneously. She graduated from Emerson College with a degree in Mass Communications.

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